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IU, Ivy Tech partner for FAFSA assistance events in Indy

By Aubrey Wright

Posted June 3, 2024

Ivy Tech Community College and Indiana University partner for FAFSA assistance events in Indianapolis on June 10 and 14. (Focal Foto/ Flickr)

Ivy Tech Community College and Indiana University are collaborating to help Indianapolis students complete the Free Application for Federal Student Aid.

After a chaotic rollout from the U.S. Department of Education last fall, Ivy Tech and IU financial aid professionals will guide students through the process on June 10 from 11 a.m. to 6 p.m. and June 14 from 10 a.m. to 3 p.m. at Ivy Tech’s North Meridian Center.

Monique Ware, Ivy Tech’s executive director of campus financial aid operations, said glitches, a late rollout and other problems have prevented students from completing their forms.

“This can be so important to helping students be able to fund their college education, and that education can lead to so many other doors for them down the way,” Ware said. “Don't give up, reach out to your financial aid office if you're needing assistance.”

Students should bring their family’s tax information and income forms such as W-2s, Ware said. They should know their own social security number. They also may need to provide their parents’ social security number, email and birthdate.

Professionals will be available regardless of which school students attend, according to Lisa Bridgewater, IU Indianapolis associate director of student financial services.

“Because we know how important this is and we're dedicating our time to the students to make sure that they have someone to help them through this process,” Bridgewater said.

Students can complete the FAFSA form for the upcoming academic year until June 30. It is crucial for students who hope to receive federal, state and some college scholarships. But data from the National College Attainment Network show fewer students have filed the form this year. In Indiana, high school seniors were required to complete it, but only about 40 percent have done so.

“This isn't a student error situation,” Bridgewater said. “This is a Department of Education error that we're all trying to navigate.”

Bridgewater said the FAFSA form opened Dec. 31 — much later than the typical Oct. 1 start. And the form was soft launched, only open for brief windows at the beginning of the year.

Ware said many families found the form difficult. Parents have to create their own FAFSA IDs and accounts, and those without social security numbers weren’t able to complete the application. Some students opted for paper applications, she said, but those won’t be processed until late June.

“There's just been lots of things along the way that have made things frustrating and hard for students,” Ware said.

Many students missed Indiana’s financial aid priority deadline of April 15, Bridgewater said. But these financial aid officers encourage students to appeal if they were late. Students can appeal to the Commission on Higher Education online.

“We would also recommend if they miss the deadline, to go ahead and start that appeal with the state so that we can help them get their award back,” Bridgewater said. “They've been there, they've said that they're going to be really lenient with their appeals because they know the situation, but they do need to hear from the student first.”

Aubrey is our higher education reporter and a Report For America corps member. Contact her at aubmwrig@iu.edu or follow her on X @aubreymwright.