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true true true

Indianapolis International Airport Again Named Best Mid-Sized Airport In North America

A photo of travelers in the lobby of the Indianapolis International Airport.

(Shawna Pierson/Wikimedia Commons)

It’s a common refrain: “I love flying through Indianapolis.

Now, market research company J.D. Power has again confirmed what many have believed for years: that the Indianapolis International Airport is the best medium-sized airport in North America.

A news release from the Indianapolis Airport Authority says the 2019 North America Airport Satisfaction Study found the Indy airport to have “outstanding terminal facilities,” including cleanliness, atmosphere and ambiance, comfort, Wi-Fi service and signs and directions.

A graph from the 2019 North America Airport Satisfaction Study.
(Courtesy J.D. Power)

A 2010 iteration of the study named the Indy airport the best small airport in North America, before bumping it to the best mid-sized airport in 2016.

According to the release, it’s been “rated in the top three each year, with the exclusion of 2011 through 2014 where there was no study published. “

This year, traffic exceeded 4.7 million air passengers in the first six months of the year – the highest amount in the airport’s history.

The airport’s economic impact on Central Indiana totals $5.4 billion and employs more than 10,000 people daily.

The study ranked Detroit Metropolitan Wayne County Airport as the best "mega airport" and Portland International Airport as the best large airport in North America.

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