– Dakota, Sustaining Member from Bloomington
Sustaining Members are ongoing, monthly contributors to WFIU Public Radio. You choose your giving level and your contribution is automatically deducted each month from your credit card, bank account or IU paycheck, until you tell us to stop.
Why should you become a WFIU Sustainer?
• It’s the most convenient way to give and fits nicely into your busy lifestyle. And, by spreading your support throughout the year, it will be easier on your budget.
• You’re part of a community that ensures WFIU can fulfill its public service mission for years to come.
• You’ll receive less mail and fewer solicitations.
• Your membership will always be current.
• You’ll receive a new WFIU MemberCard each year, featuring special sustainer-only benefits.
• You can pick one thank-you gift a year at your giving level.
MORE REASONS WHY LISTENERS LIKE YOU BECAME SUSTAINERS:
“WFIU provides compelling, honest and diverse coverage of news, arts, society and culture. I can’t start my day without it, nor end my working day without that daily dose of morning news, fresh air and consideration of all things! Now is the time for all of us to step up to supporting public radio.”
– Jean, Sustaining Member from Bloomington
“I listen to the news on WFIU every weekday on my way to work. I realized that I get more news from WFIU than from my newspaper subscription and I pay more for it. So I decided to cancel my paper and contribute regularly to WFIU.”
– Christopher, Sustaining Member from Mitchell
“We listen to NPR every day, and it’s only fair to pay our share! We’re delighted to be able to become sustaining members.”
– Emily, Sustaining Member from Bloomington
“We have been members since we moved here in the early 80s and it’s hard to imagine life without WFIU. Public radio is even more critical now than ever before for balanced news and insightful programming like 1A, Here and Now, BBC World, etc. We love the weekend programming, too.”
– Angie and Rick, Sustaining Members from Greencastle
FREQUENTLY ASKED QUESTIONS
Q: What is a WFIU Sustainer?
A: Becoming a Sustainer means your monthly support will automatically renew every 12 months.
Q: How will I know when my Sustaining Membership is set to renew?
A: We’ll send you a courtesy letter letting you know that your membership is set to auto-renew. It doesn’t require a response unless you wish to modify or cancel your contribution.
Q: Am I still eligible for thank you gifts?
A: Yes, sustainers are eligible to receive a thank you gift (or gifts) that has a value equivalent to your annual giving level. To request a gift, call WFIU’s Member Services at (800) 662-3311, or email us at firstname.lastname@example.org. We’ll confirm you’re eligible to receive a gift and we’ll send you the one you request!
Q. How do I make a change to my Sustaining Membership?
A. To ensure the security of your information, please don’t send payment information via our contact form or email. Call Member Services at 800-662-3311 during business hours (weekdays, 8am-5pm) or update your new credit card information online through our safe and secure form.
You may also send WFIU a letter with the information. Our mailing address is WFIU Membership, 1229 E 7th Street, Bloomington, IN 47405-5501.
To ensure the security of your information, please don’t send payment information via our contact form or email.
Q. If my card expiration date changed but my card number did not change, why do I have to give my card number again?
A. WFIU adheres to all laws and regulations pertaining to its handling of donor credit and debit card account information. Payment Card Industry (PCI) regulations require that WFIU not store your actual card information on its computers, so when you provide your new expiration date we also need the card number.
Q. I’d like to change the monthly amount I have been giving.
A. There are several ways to reply:
1) Go to our secure online form where you can enter your new monthly amount.
2) Call Member Services at 800-662-3311 during business hours (weekdays, 8am-5pm).
3) Send WFIU a letter with the information. Our address is WFIU Membership, 1229 E 7th Street, Bloomington, IN 47405-5501.
Q. I’d like to temporarily stop a Sustaining Membership.
A. Absolutely. Just contact Member Services to suspend your Sustaining membership payments at any time. Then let us know when you are ready to resume.
Q. I’d like to permanently stop my monthly contribution.
A. You are always in control. Contact Member Services to stop your Sustaining Membership at any time. If you are stopping it for a particular reason, please let us know why. Your feedback will help us make Sustaining Membership a more rewarding way to support WFIU.
Q: Are my monthly donations tax deductible?
A. Your contributions to WFIU are tax-deductible to the fullest extent of the law. In January, WFIU’s parent organization, Indiana University, will send you written confirmation of your contribution during the prior calendar year. Please consult your tax advisor or attorney for information about specific situations.
Q. Does WFIU sell my name to companies or other nonprofits?
A. No, we will not sell or trade your name, email address or other contact information to any other organization.
Our Member Services team is happy to help you manage your Sustaining Membership and to answer any questions you may have. If you don’t find the information you need in the questions and answers above, please give us a call at 800-662-3311 between 8am-5pm weekdays, or send an email message to email@example.com.
Thank you for supporting WFIU!