The Family and Social Services Administration says only a relative handful of its clients were affected by a record-keeping slip last month, in which individuals’ confidential information was accidentally sent to the wrong people.
After discovering the breach, the FSSA warned nearly 200,000 of its clients that their personal information might have been shared. But Wednesday the agency announced only 16 people had had their social security numbers divulged to other clients. Another 48 had some other kind of private personal information disclosed. FSSA spokesperson Jim Gavin says the disclosures were the result of a programming mistake on the part of vendor company RCR Technologies Incorporated. Gavin says the agency told the company to write a corrective action plan so the problem wouldn’t happen again.
“That corrective action plan is in place,” says Gavin. “And it includes additional design and code reviews, as well as increased performance testing.”
Gavin says as part of the arrangement, RCR Technologies will monitor the credit of those whose information was shared to make sure the disclosures don’t lead to fraud.