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BMV To Credit Customers Directly For Overcharges

The BMV hopes to reduce the number of people going to branches.

The Indiana Bureau of Motor Vehicles said Friday it would immediately reimburse customers who were overcharged for their driver’s licenses in the form of credit.

The credit will be put onto the customers’ accounts, so that when they conduct any type of transaction at the BMV, the final charge will reflect their credit.

“In order to make Hoosiers whole, we believe it is important to return the overcharge directly to those who have been impacted,” R. Scott Waddell, Commissioner of the BMV, said in a statement.

Attorneys representing the clients in a class action lawsuit said earlier this week they wanted the BMV to direct the overage fee reimbursements to an account with the court so the transactions would be transparent.

Attorney Scott Gilchrist says there is no oversight and no transparency in the BMV’s actions. Gilchrist says there is also no way for previous customers affected by the overcharges who are no longer doing business with the BMV to collect what is owed to them.

Gilchrist says while they are working on their formal court response to this latest BMV action, they will continue to push for the court to take over the responsibility for paying BMV customers back the money they are owed, as well as getting the proper licensing fees established.

The lawsuit alleges the BMV was overcharging for driver’s licenses. The BMV admitted to the possibility of the overcharges and immediately dropped the fees by $3.50, but prosecuting attorneys say the BMV is still overcharging by $2.50.

Gretchen Frazee contributed to this report.

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