State Sees Increasing Number Of Robo Calls

The Attorney General's office has gotten more complaints about robo calls so far this year than all of last year.

call center

Photo: Turismo Bahia (Flickr)

The Indiana Attorney General's office says it cannot track certain telemarketing calls, especially those that are scams.

The state Attorney General’s office has already received more Do Not Call complaints through the first eight months of this year than all of last year.

The Attorney General’s office says around half of those complaints cannot be pursued for a variety of reasons. Some of the calls come from fake phone numbers, for example,  or originate outside the United States.

Indiana’s Section Chief of Telephone Privacy Marguerite Sweeney says about 70 percent of the complaints are scams.

“Those telemarketers are not interested in following Do Not Call laws or buying the Do Not Call list, and therefore we need to find some other way to fight them,” she says.

Federal Trade Commission Program Manager William Maxson says the federal and state governments need to work together to tackle the problem.

“The FTC brings a significant number of enforcement actions,” he says. “We have a significant number of investigations and other matters ongoing, but the state’s bringing their own suits against these companies is an integral part of it.”

The federal government is hosting a Do Not Call and robo-call summit in October.  Roundtable discussions are taking place over the next week in Indianapolis, Fort Wayne and Evansville.

Brandon Smith, IPBS

Brandon Smith, IPBS has previously worked as a reporter and anchor for KBIA Radio in Columbia, MO, and at WSPY Radio in Plano, IL as a show host, reporter, producer and anchor. Brandon graduated from the University of Missouri-Columbia with a Bachelor of Journalism in 2010, with minors in political science and history. He was born and raised in Chicago.

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