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FSSA Discloses Extent Of Confidential Records Breach

After warning nearly 200,000 of a possible compromise, the agency now says privacy violation affected fewer than 100 people.

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Photo: Ash Brown (flickr)

The FSSA's contractor will monitor the credit of those possibly put at risk by the breach.

The Family and Social Services Administration says only a relative handful of its clients were affected by a record-keeping slip last month, in which individuals’ confidential information was accidentally sent to the wrong people.

After discovering the breach, the FSSA warned nearly 200,000 of its clients that their personal information might have been shared. But Wednesday the agency announced only 16 people had had their social security numbers divulged to other clients. Another 48 had some other kind of private personal information disclosed. FSSA spokesperson Jim Gavin says the disclosures were the result of a programming mistake on the part of vendor company RCR Technologies Incorporated. Gavin says the agency told the company to write a corrective action plan so the problem wouldn’t happen again.

“That corrective action plan is in place,” says Gavin. “And it includes additional design and code reviews, as well as increased performance testing.”

Gavin says as part of the arrangement, RCR Technologies will monitor the credit of those whose information was shared to make sure the disclosures don’t lead to fraud.

Sehvilla Mann

Sehvilla Mann has been reporting for WFIU since summer 2012, when she began working toward her master's degree in journalism at Indiana University. Her work has won three awards from the Indiana chapter of the Society of Professional Journalists. A native of Urbana, Illinois, she is not sure she understands hills but enjoys looking at the ones around Bloomington.

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