Duke Energy says it will shut down its payment center in Bloomington sometime next year. Spokeswoman Angeline Protegere says the move will not affect maintenance and repair operations in the community. She says the closure is prompted by a continuing reduction in the number of Duke Energy customers going to the local office to pay their bills.
Protegere says the company hopes to find an outlet that will provided equal or even expanded customer access. She says that the closure will affect two company employees and two contractors who work in customer service. She says all will be offered other employment opportunities with the company. According to Protegere, the Bloomington payment office is among the last of such payment offices in the Duke system to remain open. According to a statement from the company, the Bloomington center will likely close in June of next year, possibly sooner.