Officials with the Indiana Attorney General’s Office say moving the latest deadline for adding personal telephone numbers to the state’s Do Not Call List to Cyber Monday is more than a coincidence. As the state has added to the registry, the number of complaints of unwanted calls has grown.
So far the Attorney General’s Office has received more than 19,000 complaints this year. For all of 2011, there were only about 14,000. Telephone Privacy Section Chief Marguerite Sweeney says the nationwide increase in online shopping may contribute to the problem.
“It’s possible if you shop online and give your telephone number, that information might be sold and alternatively end up with telemarketers,” she says.
Nearly 60 percent of all complaints are related to so-called robocalls. Sweeney says people can report the robocalls even if their number isn’t on the Do Not Call registry.
“If you receive a robocall, then that is against the law regardless whether your number is on the Do Not Call list. Because it follows a different law,” she says.
Numbers added to the list by midnight tonight will be protected from unsolicited calls starting in January.